AI Chatbot & Live Chat
An AI chatbot that resolves, plus live chat when humans are needed.
What is AI Chatbot & Live Chat?
Deploy an AI chatbot that actually resolves issues, with seamless handoff to live chat. One widget, instant answers, and full context for agents.
Everything chatbot & live chat needs
AI Chatbot
Resolve common questions instantly, 24/7.
Built on the AllAI Support platform
The same AI and data that power your whole AllAI Support workflow.
Instant resolution
Answer and resolve routine tickets across chat and email automatically.
Agent assist
Draft replies and surface context so agents resolve faster.
Knowledge grounding
Every answer pulled from your approved knowledge base.
How it works
Greet
Meet customers instantly on chat, email, or your help center.
Understand
Read intent and pull the right context from your knowledge base.
Resolve
Answer routine issues end to end, no agent needed.
Assist
Draft replies and surface context for agents on complex cases.
Route
Escalate the rest to the right person with full history.
Why teams choose it
Works with your stack
Chatbot & live chat FAQs
Does it hand off to a human cleanly?
Yes — when needed, it routes to live chat with the full conversation and customer context attached.
Chatbot & live chat solutions
See AI Chatbot & Live Chat in action
Chatbot & live chat resources & playbooks
More AllAI Support solutions
Ready to put AI Chatbot & Live Chat to work?
Book a demo and see it run against your real pipeline.