Resolve every ticket, delight every customer
AllAI Support is an AI-native customer support platform. It answers customers instantly over chat and email, deflects routine tickets, assists agents with drafts and context, and routes the rest — so your team resolves more, faster, without growing headcount.
AllAI Support, at a glance
Everything in one platform
Deploy one capability or run them all together as a connected platform.
Everything AllAI Support can do
Instant resolution
Answer and resolve routine tickets across chat and email automatically.
Agent assist
Draft replies and surface context so agents resolve faster.
Knowledge grounding
Every answer pulled from your approved knowledge base.
Smart routing
Escalate complex cases to the right person with full history.
One connected workflow
Greet
Meet customers instantly on chat, email, or your help center.
Understand
Read intent and pull the right context from your knowledge base.
Resolve
Answer routine issues end to end, no agent needed.
Assist
Draft replies and surface context for agents on complex cases.
Route
Escalate the rest to the right person with full history.
70% of tickets resolved before an agent blinks
A high-volume retailer deflected most routine tickets with AllAI Support, freeing agents for complex cases.
See AllAI Support in action
AllAI Support resources & playbooks
Frequently asked questions
How is this different from a basic chatbot?
It resolves issues end to end using your knowledge base — and assists agents on the rest — rather than just deflecting with canned replies.
How much can it deflect?
Most teams fully resolve 60–70% of routine tickets, with agents handling the remainder faster thanks to AI assist.
Does it keep answers accurate?
Yes — answers are grounded in approved content with guardrails, and humans can review or take over anytime.
Which channels are supported?
Chat, email, and your help center today, with one consistent brain across all of them.
Is our data secure?
Yes — encrypted in transit and at rest, scoped per workspace, and compliant with major standards including SOC 2 and GDPR.
Ready to get started with AllAI Support?
See how AI resolves routine tickets and assists your agents.